This is great news as it means your parcel is within our returns system. However, the New York Returns Centre is not a Charles Tyrwhitt office, simply a parcel-forwarding facility. All parcels sent here via the United States Postal Services for us are grouped together and then forwarded on to our UK Warehouse for processing. Provided we have a valid email address on file for you, we will let you know by email when we receive your parcel safely.

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