Feefo is an independent market research organization, registered under the UK General Data Protection Regulations. We use them to gather impartial customer feedback on our services and products. Feefo operate on our behalf but entirely independently of us. This means that the feedback they gather is genuine and this is published, unedited, on our website, whether the comments are positive or negative. We pride ourselves on using the Feefo reviews to fix anywhere that we are not living up to our high standards.

Charles Tyrwhitt contracts Feefo as an independent organisation, to gather public feedback on the transactions you make with us. Charles Tyrwhitt will provide only enough data to Feefo to enable Feefo to fulfill its function. Feefo do not use the data which is related to specific transactions for any purpose other than sending requests for feedback.

Have a look at the latest feedback by clicking here